The Blocker Was Never Capability
We spend most of the AI conversation arguing about what the tools can do. In the businesses I talk to, capability stopped being the constraint a while ago. Trust is the constraint.
Read postInsights
Field notes from the work.
Field notes from building AI systems inside real businesses. What works, what falls apart in production, and how to tell the difference.
The Approve Button
Josh described the AI system he actually wants, unprompted, in about two sentences. It is the best design pattern for trustworthy automation I have heard, and almost nobody ships it.
Read postShadow AI Is Already in Your Company
Someone on your team is using AI you never approved. Probably more than one person. The interesting question is not how to stop them. It is why they felt they had to be quiet about it.
Read postAI Does Not Care Where You Are Going
AI is not a compass. It is an engine. It will take you further down the road you were already on, faster than you expected, and it will not ask whether that road was a good one.
Read post