For property managers

The operations layer your property management software is missing.

Connexion AI is the operations partner for small property managers. We build the layer on top of the tools you already use — automating the follow-up, the vendor coordination, and the owner visibility that currently lives in spreadsheets and your head.

Book a 20-minute intro call See how we work

Born from 400+ hours inside a working property manager's operation. We've watched what breaks, what gets dropped, and the parts an owner is willing to keep doing by hand.

tenant-tracker · April 2026

Unit

Tenant

Status

Rent

Last Action

Apt 101

M. Rivera

Paid

$1,450

Cleared Apr 1

Apt 102

J. Sandoval

Alert

$1,200

Day 6 — owner alert

Apt 103

K. Park

Partial

$850 / $1,200

Partial sequence

Apt 104

D. Okafor

Paid

$1,375

Cleared Mar 31

Apt 105

L. Chen

Late

$1,500

Day 3 reminder sent

Apt 106

A. Nguyen

Paid

$1,100

Cleared Apr 2

6 of 42 units shownUpdated automatically

Monday digest · 8:00 AM

42 units, this week

Paid in full31
Partial3
Late3
Needs your attention1

Is this your week?

Your software tracks the money. The people are a different story.

You're a one-to-three-person shop running 25 to 50 units. The software you bought costs you about seventy dollars a month and tracks rent fine. But lease renewals live in a spreadsheet, because the software shows you a list and doesn't actually remind the tenant at 90, 60, and 30 days out.

Maintenance tickets get created cleanly, then the vendor goes quiet, and nobody knows a water heater hasn't been touched in six days until the tenant calls angry. Owner communication happens on personal cell phones, in Gmail, in the tenant portal, and in text threads — none of which talk to each other.

So you spend your Saturday morning copying and pasting to reconstruct what was said to whom.

That's the work that should be automated. That's what we build.

What we build

Four patterns we configure to your operation.

Each replaces something you're currently doing in your head, in a spreadsheet, or by hand. We don't sell them as one-off projects — they live inside the partnership and get built in the order that frees your week the most.

Pattern 01

Operations Dashboard + Weekly Digest

One live view of every tenant, unit, or job — pulled from wherever the data currently lives. A weekly digest delivers the same view to your inbox every Monday morning.

The gap it closes

Most operators end up with status scattered across three or four tools. Software shows one slice, email shows another, a spreadsheet fills in what software misses. Nobody sees the whole picture.

In production: Live at Mission House Realty across 42 units. Single Google Sheet, color-coded, updated automatically as payments come in.

Pattern 02

Automated Follow-Up

Staged customer reminders that adjust based on response, escalating to you personally only when human follow-up is actually needed.

The gap it closes

Software sends one reminder and gives up, or sends the same reminder forever without escalating. The result is dropped follow-ups or you burning hours on routine nudges.

In production: Mission House Realty's seven-stage rent reminder engine runs daily at 8 AM, escalates to the owner when human follow-up is needed.

Pattern 03

Maintenance & Work Order Tracking

Watches every active work order. If a vendor goes silent, the job stalls past your expected window, or a tenant never confirms the fix, you get pinged before it becomes a problem.

The gap it closes

Work orders get created cleanly, then go quiet. The first time you find out nothing happened is when the tenant calls angry. Most PM software does not close this loop.

On the menu: Built to your stack inside the partnership, sequenced when maintenance volume justifies the investment.

Pattern 04

Lease Renewal Campaigns

Email and SMS sequence to each tenant starting 90 days before their lease ends. Their decisions come back to you with enough time to act, instead of three weeks before move-out.

The gap it closes

Most PM software shows lease expirations as a passive list you have to remember to check. It does not run the campaign for you.

On the menu: Built inside the partnership, sequenced after the dashboard and follow-up engine in most engagements.

We know your software

Most of the work sits on top of your PM software.

The operations layer we build is workflow logic — trackers, reminder engines, dashboards, owner digests. Your PM software is one input. What matters is knowing the specific gap each platform leaves open, and applying the same proven layer on top of it.

Live in production

42-unit tenant operations system running at Mission House Realty. Two payment channels, single tenant tracker, daily reminder engine, Monday owner digest. Same architectural pattern we apply on top of any PM platform.

Buildium
The gap
Lease renewal workflow ranks among the most-complained-about features in published reviews. Most operators end up tracking renewals in a separate spreadsheet anyway.
What we build
We build the renewal campaign that runs on a schedule — outside the Buildium UI, on top of the data Buildium already holds.
AppFolio
The gap
Designed for 50+ unit operators. Smaller shops pay a meaningful per-unit premium, and a lot of the workflow leaks into operator hours rather than the platform.
What we build
We sit on top without forcing a switch. Most of the gap is operational, not data-access — and that is exactly where the operations layer earns its keep.
TenantCloud
The gap
Operators report exporting to a spreadsheet to see one tenant's payment history cleanly.
What we build
We surface it in a dashboard you actually look at — exact integration approach confirmed on the audit, since TenantCloud's API exposes some fields more readily than others.
Rentec Direct
The gap
Has a clean API that most operators never tap.
What we build
We use it for what it is good for — watchdogs, campaigns, dashboards, payment reconciliation — instead of leaving it as glorified storage.
DoorLoop
The gap
Pricing has tightened on renewal. Operators report year-over-year increases that change the cost calculus of staying.
What we build
We work around the gaps so you keep what works without paying more for features you do not use.
GoHighLevel
The gap
Powerful, but it does not orchestrate your operation on its own. Tenant follow-up, owner reporting, and payment reconciliation still leak into spreadsheets and personal text threads.
What we build
We turn it into the connective tissue. Webhooks, campaigns, and contact-level workflows that fire on the events that matter.
QuickBooks
The gap
Books are clean, but the rent-to-receivable handoff usually still happens by hand at month-end.
What we build
We close the loop between rent collection, deposit confirmation, and the books — so reconciliation is a check, not a project.
Excel + email + tenant texts
The gap
This is most owner-operators. Three tools that do not talk to each other plus a personal cell phone.
What we build
We connect what you have already cobbled together into a real system. This is the stack our 400-hour engagement was built on.

In production today

Rent collection that runs without the owner checking.

Mission House Realty · 42 units · Live since April 2026

The problem

Rent status was scattered across Zelle email notifications, the GoHighLevel checkout flow, and the owner's mental map of who paid when. Tenant follow-up happened over personal text and email. Owner visibility was reactive and depended on the owner remembering to look.

What we built

A complete rent operations system. Two payment channels feed into a single tenant tracker. A daily reminder engine runs through a 7-stage escalation ladder, with personal alerts to the owner at day 6 when human follow-up is needed.

The result

Stages 1–5 of rent follow-up run on a daily schedule. The tracker is the system of record, not the operator's memory. The Monday operational picture is generated by the system at 8 AM, not reconstructed by hand.

How the system flows

Zelle email notifications

Inbound · payment channel 1

GoHighLevel + Stripe webhooks

Inbound · payment channel 2

Tenant Tracker

Single Google Sheet · 42 units · source of truth

7-stage Reminder Engine

Daily 8 AM · stages 1–5 → tenant

Day 6 → Owner alert

Human follow-up needed

Monday Digest

Owner email · 8 AM

"We built the Monday-morning dashboard before anything else — because tenant status had been living in the owner's head, not in any tool. The dashboard moved it out of his head and into a system."

That's the difference between automation that gets built and automation that gets used. 400+ hours sitting next to a real operator and seeing what actually matters.

Read the full case study

How we work

The Connexion Method.

Four phases. The first one is paid, fixed-price, and you walk away with a real plan whether or not we continue. No mystery, no upselling.

Audit

$1,500 · 4 business days

We map your operation end-to-end. You get a workflow map, an ROI model with payback period, the top ten things to automate ranked by impact, and a 90-day roadmap. You walk away with a real plan whether or not we keep working together.

Map

First month of partnership

We define the first automation in writing — what we will build, how it connects to your tools, and what changes for you week-to-week. Nothing starts until you have reviewed and approved the scope.

Build

Retainer cadence

One to two new automations per month plus full maintenance on everything already running. Small tweaks happen continuously and do not count against the monthly build. If something breaks because a tool updated, we fix it — you never pay extra to keep what we built running.

Operate

Ongoing partnership

Monthly operations review, quarterly roadmap, proactive recommendations. The system stays maintained as your tools update and your operation grows. We do not disappear after the first build — that is the whole point of the retainer model.

The audit pays itself forward. If you continue into a Foundation or Operating Partnership within 30 days, the $1,500 audit fee applies as a credit to your first three months of partnership.

Book a 20-minute intro call

Pricing

Three engagements. One way to start.

The Operations Audit is the default on-ramp. Partnership tiers are 3-month minimum because the second and third month are where the work compounds.

Operations Audit

$1,500flat · 4 business days

The default starting point. Four days of senior attention, written deliverables you can act on, and a clear next step — work with us or not.

Workflow map + bottleneck analysis
ROI model with payback period
Top-10 list of things to automate, ranked by impact
90-day implementation roadmap
Guardrails for responsible AI use given your stack
Applies as a credit to your first 3 months of partnership if you proceed within 30 days

Book a 20-minute intro call

Foundation Partnership

$2,500/ month · 3-month minimum

For owner-operators ready to get the first automation running and build outward from there.

1 new automation built or improved per month
Maintenance on everything already running
Small tweaks handled freely (no extra charge)
Monthly operations review
Quarterly strategic check-in
48-72 hour response on non-urgent issues

Talk to us

Operating Partnership

$4,500/ month · 3-month minimum

For operators running multiple sites — or who want more than one build in flight at a time.

2 new automations built or improved per month
Full maintenance + ongoing tweaks (no extra charge)
Bi-weekly operations review
Quarterly roadmap planning session
Same-business-day response, priority on urgent issues
Proactive recommendations across the operation

Talk to us

The math, plainly

What manual follow-up is already costing you.

Two numbers. Your hours per week on manual follow-up, and what your time is actually worth. Adjust either and the monthly cost updates live.

Hours per week

hrs

Manual follow-up time

Hourly value

What your time is worth

Weekly savings

$450

per week

Monthly savings: $1,949

Yearly savings: $23,382

Foundation Partnership at $2,500 a month typically pays for itself on operator hours alone — before counting saved tool subscriptions, prevented mistakes (a single missed lease renewal can dwarf a quarter of partnership cost), and the compounding value of systems that keep working as you grow.

Don't take our number — bring your own. The Operations Audit produces an ROI model with a payback period specific to your operation.

Questions

What people ask before booking.

Four business days of senior attention on your operation. You get a workflow map, an ROI model with payback period, a top-10 list of things to automate ranked by impact, a 90-day roadmap, and guardrails for responsible AI use given your specific stack. If we don't see a clear win for you, we say so.

Ready?

Stop being the one who chases every text.

The Operations Audit is the lowest-risk way to see how we work. $1,500. Four business days. Written deliverables you can act on — with us or without us.

Book a 20-minute intro call Or email calebcrane@connexionai.tech if a call feels like too much.